The Human Side of Errors

摘要

The objective of this paper is to shed some light on Human Error in the processing industry and review some of the strategies to prevent or mitigate it. Ever since the introduction of computer based systems, industry has experienced Organizational Accidents, which have been catastrophic in nature. "Organizational accidents are a product of technological innovations that have radically altered the relationship between systems and their human elements". Investigations have revealed some common issues and the latest research has identified best practices to either prevent or mitigate the consequences of such accidents.