Managing and evaluating different projects in a hospital trough the analytic hierarchy process: Methodology and test case

摘要

Nowadays hospitals work in the context with decreasing resources over time, and unfortunately not all the projects can be implemented. For this reasons healthcare area needs tool to decide on which project invest. The current paper has been developed in one of the major hospital in Genoa (Italy): Galliera. The Galliera hospital has a board of directors who need to know the sustainability of the projects. The aim of this paper is to implement a method to measure in a quantitative way the projects sustainability, with an innovative application of the Analytic Hierarchical Process (AHP). This method allows to compare the quantitative and qualitative items of the projects at the same time. These projects are extremely heterogeneous. The authors involved also all the employees having a strategic position in the hospital determining in this way the success of the work as the results show.