Usability Evaluation of In-Housed Developed ERP System

摘要

Enterprise Resource Planning systems are the combination of different business IS (Information System) applications that are designed according to the organization requirements. Generally ERP systems are suffering from complex user interface issues. Recent research shows that there is a need for improvement concerning, the user interface from their perspectives. In order to design the software applications that are easy to use, memorize and apply to new problems, we must know the users philosophy and something about learning, reminiscence and problems solving. The Usability engineering is the only way to study the deeds of users while interacting with ERP (Enterprise Resource & Planning). This paper will focus on the users' experiences view of financial module in ERP system. The HCI research method, explicitly survey questionnaire method was adopted to gather users understanding in order to evaluate the selected modules for in-housed ERP system. The study involved group of users from two industries, the results can not be generalized as a whole. The study was first time successfully applied Usability evaluation on in-housed ERP in local industry (Masood Textile Mills, Interloop Ltd) in Pakistan. The results may hopefully opened-up an area of research and methodology that could provide considerable further benefits to Industry in developments of Industrial information systems.