Case Studies: the Effects of Organizational Cultures on Knowledge Management Systems

摘要

Regarding to the increasing numbers of enterprises, knowledge has become the core competence and intangible assets to achieve sustainable competitive advantage. In order to successfully implement knowledge management (KM), the most important thing for companies is to nurture the culture associated with creating, sharing, and utilizing critical knowledge. Therefore, based on the definitions of the five KM gaps, this study explores the effects of organizational culture (OC) on KM; moreover, relationships between KM and OC are analyzed and demonstrated by means of literature reviews, expert interviews, and questionnaire analyses. The reasons for these gaps and several fundamental approaches to avoid them are presented. Furthermore, this study discusses how to enhance the effectiveness and efficiency of implementing KM through appropriate OC.