Within Philips-Centre for Manufacturing Technology (CFT), a generic approach to reliability improvement is being developed. Two parts of this approach have been detailed: assessment to measure the maturity of a process in rliability management and to identify constraints for improvement; Roadmap to plan and present all activities regarding reliability improvement. A number of pilot case were performed to apply and imporve the generic approach to reliability improvement. As an example, the experiences at two types of organisation are presented: High volume electronics and Professional equipment.
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