THE DEVELOPMENTAL ASPECT OF ENTERPRISE MANAGEMENT

摘要

The concept of enterprise includes both operational and developmental considerations. Desired performance in either area can be assured by the effective application of management. Operational Management equates to the ongoing influence of customer-centric enterprise performance while Developmental Management is associated with the influencing of periodic interventions that continue to improve the performance capabilities of the enterprise. It is also helpful to think about management as being a strategy for performance assurance - desired performance can be assured by the purposeful influence of system/enterprise behavior (i.e. management of an engineering enterprise). It is helpful to think about an enterprise as being a complex adaptive system. In this context, system behavior is a synonym for enterprise operation which is both enabled and constrained by current capabilities. Capability enhancement is therefore a strategy for performance improvement. With the passage of time the capabilities of an enterprise will change -- they will evolve/mature as a result of the developmental contributions of internal management, which may or may not be sufficient to overcome natural decline occurring as a function of entropy. This paper is based on an articulation of underlying principles associated with the management of enterprise capability development. It was originally intended for students in the graduate program in Engineering Administration at Virginia Tech and it is now being presented as part of the ASEM 2014 conference to share these concepts with a broader audience who may also find them informative.