A FAQ Search Training Method Based on Automatically Generated Questions

摘要

We propose a FAQ search method with automatically generated questions by a question generator created from community Q&As. In our method, a search model is trained with automatically generated questions and their corresponding FAQs. We conducted experiments on a Japanese Q&A dataset created from a user support service on Twitter. The proposed method showed better Mean Reciprocal Rank and Recall@1 than a FAQ ranking model trained with the same community Q&As.