A Review of Fundamental Tasks in Requirements Elicitation

摘要

The success of a software system implementation is contingent on how well it meets the needs or requirements of the organization and the end users. Many information systems projects get abandoned before completion or fail to deliver the expected organizational benefits, causing significant losses in resources, productivity, and reputation. The main reason for the failure of these projects is inaccurate or incomplete requirements determination. Thus, the requirements elicitation process has a significant impact on information systems success and therefore is considered as the most critical workflow in the development process. The requirements elicitation process consists of several fundamental tasks and performing these tasks appropriately may contribute considerably towards a successful systems development effort. This study provides a comprehensive review of these fundamental tasks during the requirement elicitation process and the challenges associated with these tasks or activities.