INVESTIGATING THE EFFECTS OF SOCIAL MEDIA USE ON WORK EXHAUSTION

摘要

As the amount of time people socializing online increases, the influence of social media use in workplace rises up as well. Our observation shows that individuals feel they are experiencing less work exhaustion when socializing with their family members and close friends. Drawing on the theory of involvement and social media interaction, we identify the theoretical connections between vertical interactivity and involvement constructs, which eventually exert an impact on work exhaustion. We then evaluate the interactivity-involvement-work exhaustion model empirically using a survey of 300 social media users. The results indicate that user's perception of support, enjoyment, and personal identification are negatively related to work exhaustion. The resulting theoretical implications for social media research and practical implications for organizations are discussed.