AGIFORS Symposium Air France KLM

摘要

1. Strategic plans • AFKL: Perform 2020, Trust Together, Digitizing • KL: HPO 2. Strategic Projects • NDC, Empower, eConvergence, 360° Customer Experience, Perfops 3. OR Focus Optimization: STEP: Cross-business Aircraft rotations optimisation • E&M A-Checks Ground Staff roster optimization Crew Agreements negotiations 4. Data Science in a Big Data context Predictive Maintenance Revenue management Passenger (Karma) & Cargo ( FIT) Digital & distribution: Customer intimacy, shopping proxy.