Improving the baggage connection process using the lean six sigma approach

摘要

Next Steps 1. Improve other critical flights - BOM, JNB,... rest of network 2. Share best practices across network 3. Implement baggage handling performance dashboard 4. Update Ramp handling manual 5. Test new process inputs 1. Use FiCo-LaCo together with FiBa-LaBa to align and measure team targets. 2. Improve turnaround measurement system.