Zen and the Art of Working with Machines

摘要

About Alaska Air Group. Origins. McGee Airways (1932) Star Air Service. Expansion and the Jet Age. Laying Foundation. AS expands beyond Seattle. Acquired SI and QX. Hitting Stride. Investments in technology and business model drove prosperity. Changes to business model and corporate philosophy in early 2000's drove profitability. 1.Relentless focus on customer service, low costs, operational efficiency. 2.Philosophy: Problems are due to process, not people. Flying Better Together. 2016-VX Merger, Growth in California. We have a long track record of successful growth… 2001:63 destinations North-South orientation along West Coast. We have a long track record of successful growth… 2019: 115+ destinations, 1,200+ daily flights National orientation with West Coast focus. Present Day. Who we are. Where we fly. 5~(th) largest U.S. airline. 44 million guests/year. 1,200 daily flights. 118 cities. 23,000 employees. We're building on our track record of successful growth. Recent Addition. Paine field entered passenger service earlier this year. Machine Learning And learning to work with machines. The Hype Cycle. Production ML is reaching maturity -mainstream adoption of ML solutions soon.