Improving Analysts' Domain Knowledge for the Requirements Elicitation Phase: A Socio-Technical Perspective

摘要

This paper explores the potential for a proposed socio-technical process model in enhancing analysts' domain knowledge for the requirements elicitation phase. Following design science guidelines, we have developed a ST process model with demonstration in the self-care management area. Evaluation will be done using empirical investigation with a randomized two group experimental design, where the objective is to see the potential for the proposed process model in enhancing analysts' domain knowledge, interview readiness, and questionnaire quality.