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Shadow IT, Risk, and Shifting Power Relations in Organizations

机译:影子IT,风险和组织中不断变化的权力关系

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We draw on notions of power and the social construction of risk to understand the persistence of shadow IT within organizations. From a single case study in a mid-sized savings bank we derive two feedback cycles that concern shifting power relations between business units and central IT associated with shadow IT. A distant business-IT relationship, a lack of IT business knowledge and changing business needs can create repeated cost and time pressures that make business units draw on shadow IT. The perception of risk can trigger an opposing power shift back through the decommissioning and recentralization of shadow IT. However, empirical findings suggest that the weakening tendency of formal programs may not be sufficient to stop the shadow IT cycle spinning if they fail to address the underlying causes for the shadow IT emergence. These findings highlight long-term dynamics associated with shadow IT and pose "risk" as a power-shifting construct.
机译:我们利用权力和风险的社会结构的概念来了解影子IT在组织内部的持久性。从一家中型储蓄银行的单个案例研究中,我们得出了两个反馈周期,它们涉及业务部门和与影子IT相关的中央IT之间的权力关系转移。遥远的业务与IT关系,缺乏IT业务知识以及不断变化的业务需求会造成重复的成本和时间压力,使业务部门不得不依靠影子IT。对风险的感知可能会通过影子IT的停用和重新集中化而引发相反的权力转移。但是,经验发现表明,如果正规程序无法解决影子IT出现的根本原因,则其减弱趋势可能不足以阻止影子IT周期旋转。这些发现凸显了与影子IT相关的长期动态,并将“风险”作为权力转移的构成。

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