Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle East

摘要

Social media has greatly affected the way the virtual teams in construction sector of UAE collaborate and share information among each other. The social media is needed to support synchronicity, a shared pattern of coordinated behavior among individuals as they work together. Research shows that, although computer-supported collaborative work has increased, many distributed virtual teams are facing a number of issues in managing and controlling the teams which leads to distrust among the team members. Trust among virtual team members is considered to be one of the primary concerns that affect the performance of virtual teams in Construction Sector. This paper is a result of literature review of around 150 papers which dealt with positive and negative effect of social media interactions on trust among virtual team members. Through Literature review, it was found that conflict and cohesion within the team members greatly affects the role of communication on trust among virtual project team members.