A multi-facet approach using conceptualization, application, and usability measurement to developing financial learning system for hospital

摘要

This paper proposes a multi-facet approach based on business concept, needs of application, and usability measure to develop a hospital financial learning system. Hospital financial requirements are gathered from management and staffs as the conceptual basis to model the proposed application. Users' data are then used to develop a software prototype. Factors affecting behavioral intention to adopt the software are analyzed for further usability assessment. The principal criteria are perceived usefulness, perceived ease of use, and attitude toward using. Acceptance test is conducted based on Technology Acceptance Model. The results show that the management and staffs are welcomed to have the software, subject to faster time to learn (p-value 0.000), and easy financial management content to grasp (p-value 0.015), having the coefficient of determination 87.3% at 0.05 level of significance. Thus, software developed by the proposed approach will help hospital executives and personnel to raise omniscience in financial management that maintains the hospital sustainability.