A new approach to designing a Roadmap: A case study for e-services with respect to rural and less developed regions in Iran

摘要

Roadmapping is flexible and powerful technique for long-term planning and decision-making. In this paper, the importance of roadmap is depending on knowledge generation during the development of the roadmap and creating common and similar understanding about discussed concepts among roadmap's designers. In this paper, Roadmap is considered as a management tool that its lifecycle is matched with knowledge management and innovation management lifecycles. In this paper, it has shown that using the roadmap in an organizational Planning can provide the simultaneous capability of knowledge management and innovation management in order to develop a plan or program in an organization.