User-generated content is now commonly found in user documentation. Integrating user-generated content into structured or more functional documentation can be challenging for the technical writer. Ownership and intellectual property issues can further complicate matters. Several legal strategies have been developed to limit liability. The technical writer needs to be aware of these issues not only to avoid potential conflicts but also to manage the relationship with their audience and other stakeholders. User acceptance and participation can be improved with thoughtful use of copyright governance. [Disclaimer: The following is intended for informational purposes only. It does not constitute legal advice. Consult an attorney if necessary.]
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