Concept Mapping as a Methodology to Develop Insights on Cognition During Collaborative Information Seeking

摘要

The importance of collaborative information seeking (CIS) during team decision-making is starting to beexamined within the human factors community. Without the ability to collaborate to seek and retrieveinformation, a team cannot make accurate decisions. One area of particular importance to CIS is individualand team cognition. Through previous research, we know that cognition is critical to the performance ofmany collaborative efforts. Yet, there has been little research on the relationship of cognition to CIS.Consequently, appropriate methods to use and how to use them have not been clearly identified. One usefulapproach to understanding cognition during CIS is to implement a concept mapping methodology. In thispaper, we discuss concept mapping and utilize it in a laboratory study focused on understanding the role ofcognition during CIS. Through analysis of CIS oriented individual and team concept maps, we gained insightsinto how people cognitively perceive CIS.