Adoption of ICT Enabled Telehealth Services in the Australian Context: Implications of Technology Use for Telehealth Workers

摘要

This study investigated the major issues and challenges associated with ICT enabled telehealth service delivery from the point of view of workers engaged in telehealth delivery in Australia. Through intensive interviews with telehealth workers across three case study organizations, the study examines the types of technology employed to deliver ICT enabled health care, as well as implications of technology use in the health care environment, particularly as they relate to workers.