Passenger's choice on direct and connecting flights in Indonesian domestic market

摘要

Jakarta Soekarno-Hatta Airport located in the Western region of Indonesia is currently facing serious congestion problems because it is operating far above its capacity. Makassar Airport serves as a regional hub in the Eastern region, thus it is possible to be a large-scale domestic hub with increased connecting flights for mitigating congestion at Jakarta Airport. This study aims (1) to identify the passenger choice characteristics of direct and connecting flights in both full-service carrier (Garuda Indonesia) and low-cost carrier (Lion Air), and (2) to estimate passenger's choice model to determine important factors affecting the choice of direct or connecting flights by Revealed and Stated Preference survey. Major findings were (1) The departure time of the flight is quite significant; (2) Garuda Indonesia is chosen because of better safety measures, and Lion Air is chosen for its cheaper airfare; (3) Mixed Multinomial Logit model based on a combination of revealed preference and stated preference data outperformed other models.