How to Set Up a High Impact Continuous Improvement System - (PPT)

摘要

WHAT is continuous improvement? Consistently improving process performance over time in one or more areas of importance. HOW do you achieve it? Define and build continuous improvement into EVERY employee's daily job - use projects to make step changes. HOW do you know if you are making progress? 1. Reduction in process variation; 2. Reduction in defect levels and added costs; 3. Improvements m customer satisfaction levels.