Identifying Emerging Human Factors Risks in North American Airline Operations: A HFACS Analysis of Accident and Incident Investigation Reports

摘要

In order to provide insight into the emerging human factors risks in North American commercial aviationoperations, this paper identifies the major aircrew human errors in recent airline operation accidents andincidents. The Human Factors Analysis and Classification System (HFACS) was used to categorize 267accident and incident final reports, obtained from National Transportation Safety Board and TransportationSafety Board of Canada investigation report databases from 2006 to 2010. The results show that UnsafeActs and Preconditions of Unsafe Acts are still the most prominent human factors risks, whereas trendanalysis for 10 major HFACS categories shows that the violation increases compared to previous study.The study also finds that Crew Resource Management is still one of the prominent causal factors and thatthere is a growing demand for training. The study will support safety departments developing correspondingrisk mitigation methods to improve aviation safety.