A Study of the Issues of E-Health Care in Developing Countries: The Case of Ghana

摘要

This study explores the current situation of recently implemented e-health care system in Ghana, a developing country in West Africa. Basically, the study reports the results of a survey conducted to ascertain current issues faced by consumers (people) of the new e-health care system. Opinions of health care providers (doctors, nurses, administrators) were also captured through an interview to support findings from the survey. Among the top five issues identified, lack of (ICT) infrastructure is ranked the highest issue deemed as very dear to the heart of both consumers and providers. The remaining four issues include: lack of basic knowledge in ICT; internet; financial and sustainability issues and privacy/security. This result has wide implications as it informs all stakeholders about the grassroots problems and challenges that need to be strategically addressed first and foremost.