A service-oriented approach to technology based industry

摘要

Pushed for different factors, services are now assuming distinct configurations that affect no only the third sector of economy but propagates toward the primary sector (agribusiness) and the second sector (the chemical and manufacturing industry). However, there is another important issue which is the capability of the service oriented paradigm to offer good opportunities to invest in new approaches based on knowledge and cognitive aspects involving the domain where such solutions are applied. For instance, virtual productive arrangements can be launched to provide service, changing the relation between industry production and costumers which demands a previous design in order to achieve the expected results. In this work we discuss a method for service design that could cover virtual arrangements of companies and a heterogeneous production arrangements coupling industry of machines involved in agribusiness. Such approach would strongly rely on information systems. A case study will be applied to small knowledge companies and to agribusiness.