Children’s Information Needs of a Patient Engagement System in a Hospital Room: Insights from Usability Testing in a Simulation Laboratory

摘要

Patient engagement systems are an emerging area in healthinformation systems. These systems aim to involve patientsin health care communication allowing them to access theirelectronic health records, order food, watch educationalvideos and play games. Little research has been performedon the information needs of children when using patientengagement systems. This poster presents the preliminaryfindings of a study which evaluated the usability ofmyStation, a patient engagement system in a simulatedhospital room. In order to identify the information needs ofchildren, we conducted think aloud interviews with 10children ages 7-12. The findings of this study suggest thatchildren expect more fun and entertainment-orientedfeatures in patient engagement system design. They want tobe provided with multiple options for customizing theinterface and the ability to search for information ratherthan to browse. In addition, children want to have socialmedia features when using a patient engagement system.