Business Layer: An Enterprise Approach for Workflow Engine and Record Management Systems Integration

摘要

Records management systems support organization in reaching business benefits when properly aligned with business processes. This paper frames records management in business process management by identifying the role records management plays in business. This research proposes Business Layer a solution that replaces a records management system workflow module by an open source solution, composed of an enterprise service bus and two workflow engines, whose capabilities are accessed through a single API. The business layer acts as the back end for the workflow module and allows it to communicate to several workflow engines through a single REST API. The API is develop in the WSO2 Enterprise Integrator ESB profile, where for each identified functionality, message transformation and forwarding integration flows are produced. The results show that the business layer is a flexible and scalable solution to the workflow modules. This paper supports that Records Management enables the automation of the document management, along with the management, monitoring and preservation of documents, increasing the efficiency of business activities.