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On Two Approaches to ACM

机译:两种方法到ACM

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摘要

MATS is an operational system in use by The Norwegian Food Safety Authority. This paper demonstrates how ACM can support time critical emergency action as well as planned case work, in one unified system. A brief account is given of these two different approaches to ACM, and the interaction between them in MATS, providing a basis for discussion. On the one hand, we have an ACM approach with task support, structured domain data and flexible work support for known bits and pieces of the tasks at hand. On the other hand, we have an extremely flexible ACM approach with functionality to keep control of who is to do what and to document the incident handling. The paper concludes with a discussion on domain specific and domain neutral ACM systems.
机译:垫是挪威食品安全管理局使用的运营系统。本文演示了ACM如何在一个统一系统中支持时间关键的紧急行动以及计划的案例工作。简要介绍了这两种不同的ACM方法,以及它们在垫子之间的相互作用,为讨论提供基础。一方面,我们有一个ACM方法,具有任务支持,结构化域数据和灵活的工作支持,可用于手头的已知比特和任务的碎片。另一方面,我们具有一个极其灵活的ACM方法,功能性能保持控制谁是做什么和记录事件处理。本文讨论了域特定和域中性ACM系统的讨论。

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