The Digitisation Gestalt: A Case Study

摘要

Organisations are increasingly impacted, directly and indirectly, by digital disruption. This continuing single case study examines an Australian statutory authority's response to digital disruption as an electronic marketplace emerges. A public-private subsidiary is established, reshaping the organisation form. A guardian model of supplier management is introduced, a revised multi-sourcing strategy is implemented and challenges are experienced managing capability and competences, client and supplier, during transition. The organisation's response is examined though the lens of both collaboration and sourcing theories to assist in the development of practical strategies for both the public and private sector.