The Role of Accountability in Motivating Knowledge Sharing Among Team Members in Information Technology Projects

摘要

In an information technology project environment it is essential that all team members collaborate, communicate effectively and openly contribute their knowledge to increase the likelihood of project success and organizational value. It is proposed that team member accountability and knowledge sharing behavior are essential preconditions for project success. This study explores aspects of accountability as motivators of knowledge sharing behavior by applying Ryan and Deci's Self Determination Theory (SDT) to the context of IT projects teams. By applying the SDT framework we attempt to provide some insight into the role of accountability and the origination of a team member's knowledge sharing motivation including which loci of causality (intrinsic or extrinsic factors) have more of an influence. By understanding the role of accountability on team member motivation and knowledge sharing behavior, project managers can more effectively develop and engage communication and control policies that better promote knowledge sharing and collaboration within the project team.