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The Bad Touch: Extraneous Touches as a Metric for Performance and Usability for Assessment of a Touch Screen Display

机译:触摸不良:无关触摸作为评估触摸屏显示的性能和可用性的度量

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摘要

The number of extraneous touches, or number of user touches on a Touch Screen Display (TSD) that were in excess of the minimum required to perform a procedural task, was investigated as an implicit usability metric during a usability study. Data for this pilot study were obtained from a usability assessment performed to evaluate old and new versions of a TSD for adjusting system configuration settings on a system for the US Navy. Participants (N = 28) performed a training mission on a gunnery trainer, during which they engaged simulated enemy boats while being interrupted to perform procedural tasks on a TSD at regular intervals. The count of extraneous touches was significantly correlated with task completion time and System Usability Scale (SUS) scores, providing notional support for its use as a usability metric. The advantages of this metric and limitations of these findings are discussed.
机译:在可用性研究期间,研究了在触摸屏显示(TSD)上触摸屏幕显示(TSD)的无关触摸或用户数量触摸,这些触摸屏显示器(TSD)被调查为可用性研究中的隐式可用性度量。此导频研究的数据是从执行的可用性评估获得,以评估TSD的旧版本,用于调整美国海军系统的系统上的系统配置设置。参与者(n = 28)在枪械培训师上进行了训练使命,在此期间,他们在被中断时从事模拟的敌人船只,以定期在TSD上执行程序任务。无关触摸的计数与任务完成时间和系统可用性尺度(SUS)分数显着相关,为其用作可用度量提供了通用支持。讨论了这种度量和这些发现的局限性的优点。

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