Simulating six sigma improvement ideas for a hospital emergency department

摘要

A large hospital in the southeast United States utilized simulation to aid project leaders in advancing to the next level of sophistication with six sigma. The project produced an ongoing, workable model from which to simulate potential process improvements in their emergency department (ED). Project leaders tested several scenarios in the ED simulation to quantify their value proposition. The simulation model also enabled the hospital to test design ideas of a planned new facility.