Using the concept of genre, we examined the use of Team Room to facilitate collaborative work in one organization. Team Room is a collaborative application built within Lotus Notes and designed specifically to support teams within organizational settings. We studied three teams' communication in Team Room over seven months and found that some of the genres they enacted formed sets of interdependent genres or "genre systems", which facilitated collaboration among team members. The teams' use of these genre systems (meeting documentation, collaborative repository, and collaborative authoring) varied in ways that reflected differences in team size, task, and orientation towards the new technology. The three genre systems observed in Team Room demonstrate different of electronic collaboration that both build on and vary from collaboration in traditional media. Based on the notion of collaborative genres, we suggest insights for research and practical implications for system designers and users.
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机译：使用体裁的概念，我们研究了使用Team Room促进在一个组织中进行协作工作的情况。 Team Room是在Lotus Notes中构建的协作应用程序，专门用于在组织设置中为团队提供支持。我们在七个月的时间里研究了三个团队在团队活动室中的沟通，发现他们制定的某些流派形成了相互依赖的流派或“流派系统”，这促进了团队成员之间的协作。团队对这些体裁系统（会议文档，协作存储库和协作创作）的使用方式各有不同，反映了团队规模，任务和对新技术的定位方面的差异。在Team Room中观察到的三种流派系统展示了不同的电子协作，它们既建立在传统媒体上，又不同于传统媒体。基于协作体裁的概念，我们建议研究的见解以及对系统设计者和用户的实际意义。
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