A client/server platform for automation of global network management

摘要

Automation has been applied to many industries to improve quality of the products and productivity of the workforce. Telecommunications services are no exception. This paper presents a network computing model and architecture that are being used by AT&T to automate its global network management services. The model is based on client/server technology, and the architecture is designed to address the diverse requirements of an operational work center which include a user-friendly graphical interface, sharing and easy access to information among multiple centers, disaster recovery, future expansion and operation centers, connectivity to different element management systems (EMSs) for alarm tracking and performance measurement The goals are to reduce the cost of managing customer's global networks, to improve the efficiency of the operations and to provide a quality service to the global customers.