ANALYZING FAULTY KNOWLEDGE SYSTEMS IN PROJECT-BASED ENVIRONMENTS: AN EMPIRICAL INVESTIGATION IN A RD ORGANIZATION

摘要

This investigation contributes a framework of the relationships among the faulty elements of a knowledge system in a project-based organization. The framework was developed during an applied research project at a R&D organization. A knowledge system can be defined as a series of inputs, processes, and outputs that interact with each other with the purpose of enhance the performance and capabilities of an organization or work unit through knowledge. The framework was developed using literature, our experience as applied researchers, and data collected from members of a R&D organization. Data was collected through a survey, interviews, and group meetings. The process of developing the framework and the framework itself can be used by project-based organizations and R&D organizations in particular to design and enhance knowledge systems in projects. Academics and researchers can use the results of this investigation as a foundation for further research and development in the area of knowledge management and organizational learning in projects.