A Study of the Metrics for Measuring the Quality of the Requirements Specification Document

摘要

The primary objective of this paper is to present an exploratory study on the measurements used for evaluating the quality of an e-commerce Requirements Specifications document. The paper presents the results of a study, which uses qualitative techniques to investigate the measurements for the requirements phase. The study involved an e-commerce project, and two stakeholder groups, the users and the developers. The study finds that the two groups of stakeholders are very similar in the measurements they choose for evaluating requirements documents. The results also find support for the use of IEEE 802-1993. These results, whilst still exploratory, are valuable as they highlight the differences and similarities of not just the stakeholder groups, but more importantly the choice of measurements at the Requirements phase.