Enabling rural BPOs move up the value chain: Secure distribution of office documents

摘要

In recent years there has been an increased focus and awareness in India on use of ICT based approaches to promote socioeconomic development of rural areas [1]. Among commercial ventures with this focus, rural Business Process Outsourcing (BPO) is an emerging and rapidly growing business sector. Rural BPO companies have Internet enabled delivery centres in villages or semi-urban areas, where trained employees handle document and information driven tasks such as data entry, localization, etc.