Securing the bolts before the horse has bolted: A new Perspective on Managing Collaborative Assurance

摘要

We suggest that the bureaucratic response to leaks, e.g. wiki-leaks, has frequently been to add more controls in an effort to securitize the spaces in which the breach has occurred or may occur in the future. We argue that the result of these info/techno-socio controls is to create a socio-info/techno ecology less capable of problem solving. These coordinating rules and controls (CRC) take time / bandwidth to administer and, sometimes deliberately, make things difficult. Often, they do so by simultaneously creating a climate of fear, where adherence to process is rewarded and innovative dissent is punished. Controls may therefore impinge upon the collaborative social influence (CSI) networks necessary for innovation, adaptation and problem solving - so breaches may actually increase. We take a network perspective to security based upon ambidexterity between CRC and CSI networks and creating assuredness / trust to enable a secure and healthy organisational ecology.