IMPROVING COMPUTER SUPPORTED COOPERATIVEDESIGN WITH PERSONAL ASSISTANT AGENTS

摘要

This paper describes how the concept of Personal Assistant Agent (PA) can be used to improvernCSCW and to support knowledge management. We claim that available groupware andrncollaborative tools do not exploit domain knowledge efficiently enough. Here we describe a PArnusing domain knowledge to help a user in a collaborative environment. The PA records user'srntasks on the fly, capturing knowledge. It uses domain knowledge to organize them, and offers helprnand suggestions regarding the user’s work. A PA communicates with other Pas to exchangerninformation about users and about how they solve problems. Therefore, one can reuse everyone’srnexperiences. The interaction with a user occurs through window dialogs or by means of naturalrnlanguage. Our Pas are to be used in an educational environment to aid remote groups of studentsrndo collaborative mechanical engineering design.