The selective adoption of information systems: Assessing practicality, trustworthiness, and fairness

摘要

Large-scale, cross-functional information systems are often adopted selectively-core features can be adopted and used routinely, while others are supplemented or replaced by local information systems. In a participant-observer study of a Japanses-owned, US-based electronics factory, the interpretations held by groups of their relationships with other functional areas played a powerful role in their decisions to use or not use integrated information resources. The findings argue that people continually assess the practicality (balance between effort and benefits), trustworthiness (quality of future commitments), and fairness (evaluation legitimacy) of shared information use.