The Role of Actor Capability in (Re)Defining Technology Affordances: The Case of Open Innovation Platform

摘要

Scholars have strived for more than two decades to understand and conceptualized technology affordances. While some claim that affordances should be at the core of the HCI discipline, there is limited consensus regarding how to define and operationalized this concept. In recent developments in the IS literature, perceived affordances are operationalized as the relationship between the actor's goal and the technology's features. In this research, we refine the concept of affordances by incorporating the new factor of 'actor capability' and test this claim by introducing and validating a three-way interaction between goal, capability, and feature in an open innovation context. Our contribution provides a more nuanced yet powerful way of understanding technology affordances from both theoretical and practical perspectives.