FROM PILOT TO SCALE: SUSTAINABILITY AND SCALABILITY IN THE CONTEXT OF AN INNOVATIVE SRI LANKAN PUBLIC-PRIVATE PARTNERSHIP TELECENTER PROJECT

摘要

Public-Private Partnerships (PPPs) are being looked to as a promising method forrnbringing the benefits of information and communications technology (ICT) to therndeveloping world, particularly in the case of shared access (telecenter) models, butrnquestions remain as to how best to pursue sustainability and scalability with suchrninitiatives. This paper provides a "snapshot" of an innovative, franchise-model publicprivaternpartnership, captured at a unique point in time: the transition period fromrncompletion of pilot stage to project scaling stage. The paper thus identifies bothrnchallenges and success factors arising at this pivotal point, often not addressed in thernliterature on such projects. Going beyond what makes a successful pilot to the questionrnof what is important for scaling, this case provides insight on the critical topics ofrnsustainability and scalability. The project also promotes the development of small andrnmedium sized enterprises, which has been identified as crucial for sustainablerndevelopment in emerging economies.