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INTELLECTUAL RELATIONSHIPS BETWEEN DECISIONSUPPORT SYSTEMS AND PSYCHOLOGY

机译:决策支持系统与心理之间的智力关系

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This paper discusses the intellectual relationships between decision support systems (DSS) and psychology andrnexamined the contributions of psychology to the development of the DSS areas. The fundamental factorrndistinguishing DSS from any other computer-based information systems is the use of judgment in every stagernof decision making process. The crucial part of cognitive psychology is the study of internal mental processes,rnmental limitations, and the impacts that the limitations have on the mental processes, such as revealingrnjudgmental heuristics and exploring their impacts on decision making. Cognitive scientists emphasized thatrnjudgmental biases can occur at every stage of information processing and that judgments are the result ofrninteraction between the structure of tasks and the nature of human information processing systems. Decisionrnaids are necessary in structuring the problem and assessing consequences, since intuitive judgment is inevitablyrndeficient. We have traced how concepts/theories in psychology have been further extended and refined in therndevelopment of information systems theories and concepts.
机译:本文讨论了决策支持系统(DSS)与心理学之间的智力关系,并考察了心理学对DSS领域发展的贡献。与其他任何基于计算机的信息系统区别开来的DSS的根本因素是在每个阶段的决策过程中都要使用判断力。认知心理学的关键部分是对内部心理过程,心理局限性以及局限性对心理过程的影响的研究,例如揭示判断性启发式方法并探索其对决策的影响。认知科学家强调,判断偏差可能出现在信息处理的每个阶段,而判断是任务结构与人类信息处理系统的本质之间相互作用的结果。决策是构建问题和评估后果所必需的,因为直觉判断不可避免。我们追踪了心理学的概念/理论在信息系统理论和概念的发展中是如何进一步扩展和完善的。

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