Engaging Diverse Audiences With Screencasts, Wikis, and Blogs

摘要

Sun Microsystems has a history of providing software developers with product documentation in the form of books and online help. Then Dale Dougherty of O'Reilly had an epiphany and coined the term 'Web 2.0 ' to identify the next phase of the World Wide Web after the dot-com bust. The writers for the NetBeans? IDE 6.0 Ruby Support used Web 2.0 tools and rich media to update their content delivery mechanism to meet the needs of a diverse audience. Screencasts, a wiki, blog, and short tutorials satisfied the needs of both college-aged developers and experienced, industry-sawy developers.