INFORMATION SYSTEMS DEVELOPMENT PROJECT SUCCESS: THE USE OF INCENTIVES AND REWARDS FOR DEVELOPERS

摘要

The failure rate of information systems (IS) development projects remains alarmingly high. Many factors havebeen identified as its cause. One such cause is a lack of incentives or rewards for developers. A surveyinstrument was developed using content analysis of structured interviews of twelve IS project managers.Responses to a Web-based survey came from 409 members of a professional organization of IS projectmanagers. The instrument was statistically tested for internal reliability and convergent and discriminantvalidity. Regression analysis tested the relationship of incentives and rewards to project success. This studycontributes to the understanding of information systems project management by showing that an incentives andrewards construct is bi-dimensional. One dimension, professionalism, strongly predicted project success interms of client satisfaction, perceived quality, and implementation process, whereas the other, perquisites,predicted it weakly and only in terms of implementation process. These findings might help IS project managersoffer more appropriate incentives and rewards.