A Simple Self-Assessment Method for Organizational Knowledge Management

摘要

Organizational knowledge management is a complex system engineering, which consist of many elements such as organizational structure, business processes, organizational culture and information technology. It is necessary to adjust steps in organizational knowledge management practice. Hence, it is important to check the state to see the improving direction of organizational knowledge management. A set of key factors and five-level state value for organizational knowledge management are defined. A fuzzy comprehensive evaluation model for organization knowledge management was proposed. And a web-based system for evaluating organization knowledge management was developed.