Control of legal processes using collaborative tools

摘要

The aim of this paper is discuss the current limitations of the information systems used in legal processes, it is described the architecture of a control and tracking system of juridical matters mat it was integrated with collaborative tools. This application has contributed to implement a more transparent and documented administration process of the juridical matters in the public electric companies in Mexico. This system allows lawyers to register the actions carried out; it generates supervision reports and notifications to review the actions and support to make correct decisions. Finally, we review the desirable characteristics to improve it and those required to exploit the information stored as best practices and learned lessons.