Challenges and Countermeasures of ERP in the Age of E ― Business

摘要

In the age of E ― Business, ERP encounters dramatic changes and challenges of its applying circumstances. How to understand and meet these challenges and make the new ERP effectively supportive to the E ― Business strategy is an urgent and important question to enterprises at present. Studying the dramatic changes on competitive rules, business model and managerial core in the new era, this paper points out that enterprise resources management has to support virtual integration - based management of collaborative value creation, whole processes - based intelligent management of business, intensive management based on the core of SCM, CRM and KM and that ERP must have a flexible architecture and advanced computing mode. Furthermore, the paper argues that traditional ERP need to be updated so as to provide functions of integrated supply chain resources and capabilities management, individualized customer information service, knowledge management, real - time online analytical processing of business and multi - levels real - time decision supportive to meet these changes and challenges. In the end, the paper discusses how to successfully implement the new ERP to support enterprise E ― Business better. Factors like improving planning, reforming managerial model, optimizing organization, reengineering business processes and enhancing human resources management are critical aspects to successfully implement ERP on the new background of E ― Business.