Evaluating state of information systems failure in developing countries using ITPOSMO model

摘要

Information Systems (IS) are widely used in government organizations, to improve people daily activities. However, a number of information systems failures in developing countries is increased in spite of high resources allocation. That is because information systems projects have hidden complexity and the main goal of these projects to change current business processes. This paper presents several challenges faced by developing countries such as financial issues and lack of knowledge to deal with new technologies, which cause information systems in different organizations fail. ITPOSMO model developed by Richard Heeks is used to identify failures in different organizations. There are several steps followed in this paper: defining the system's requirements and assessment of existing successful and unsuccessful information systems' failures in various regions.