Adoption of enterprise information system (EIS) in Malaysian small and medium enterprises (SMEs)

摘要

Enterprise information systems (EIS) are commonly adopted by large corporations rather than small ones because of the former's financial ability. However, in the Information Era, non-adoption is not an option for any firm size hence, the aim of this paper is to assess the adoption of EIS in small and medium enterprises (SMEs) in Malaysia. One thousand questionnaires were sent to the respondents that were identified through purposive sampling technique. Two hundred and twenty or 22% completed ones were returned. The findings revealed that 48.8% of the SME's in Malaysia have implemented the EIS platform between 2003–2005 and 28.8% have been utilizing the enterprise system before the year 2000. This implies that SMEs are early adopters of EIS and as such, should not have any problems with efficiency and productivity. Maintaining the organizational performance through information and communication technologies utilization would further enhance the SME's competitive advantage.